Refund / Return

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: sales@batterydeji.com

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

To return your product, you should mail your product to: sales@batterydeji.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at sales@batterydeji .com for questions related to refunds and returns.

Phone Battery Disclaimer

● Defective battery or swollen battery, and then installing the battery into the mobile phone that it will cause the mobile phone to catch fire or explode, and we do not assume any responsibility.

● Intentionally pierce the battery, and then install the battery into the mobile phone that it will cause the mobile phone to catch fire or explode, and we do not assume any responsibility.

● After the battery has been dropped or squeezed, the battery has been seriously deformed. and then install the battery into the mobile phone that it will cause the mobile phone to catch fire or explode, and we do not assume any responsibility.

● The battery is exposed to high temperature above 60 degrees, if the mobile phone to catch fire or explode, and we do not assume any responsibility.

● The mobile phone has been reassembled, and the mobile phone does not have the necessary protection circuit. We will not be responsible for the fire or explosion of the mobile phone during use.

● We are not responsible for the fire or explosion of the mobile phone when charging the mobile phone with an inferior charger (non-original charger).

● Please always follow the battery user’s manual provided by the DEJI battery manufacturer, and we will not be responsible for intentional damage to the battery etc.
The above descriptions are in compliance with any legal norm

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